LEGAL • PRIVACY

Privacy Policy

How GoTCFCanada collects, uses, protects, and respects your personal information.

Last updated: August 26, 2026

1. About This Privacy Policy

This Privacy Policy explains how GoTCFCanada.com (“GoTCFCanada,” “we,” “us,” or “our”), operated by Farid Bouchikhi, collects, uses, stores, and protects personal information when you visit GoTCFCanada.com, contact us, or use our online educational services.

Personal information is used only to answer inquiries, provide and administer educational services, protect the website, and meet legitimate legal or accounting obligations. We do not sell personal information.

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Identity and contact information: name, email address, telephone number, country or time zone, and any details you choose to provide.
  • Course and service information: lesson bookings, attendance, learning goals, level, feedback, communications, and service history.
  • Transaction information: payment status, amount, date, currency, and transaction reference. Full payment-card details are handled by the relevant payment provider and are not stored by GoTCFCanada.
  • Technical information: IP address, browser and device type, operating system, approximate location, referring pages, pages viewed, and interaction data.

3. Contact Form Data

When you submit a contact form, we collect the information shown in the form, which may include your first name, last name, email address, phone number, and message. We use this information to respond to your request, recommend an appropriate course or lesson format, and maintain a record of our communication.

Please do not submit sensitive personal information that is not necessary for your inquiry.

4. Cookies and Similar Technologies

We use cookies and similar technologies to provide essential website functions, remember preferences, maintain security, and understand website performance. Non-essential analytics cookies should be used in accordance with your consent choices where required. For details and available controls, read our Cookie Policy.

5. Google Analytics

We may use Google Analytics to understand how visitors use the website. Google Analytics may collect information such as device and browser details, approximate location, pages visited, session statistics, and interactions through first-party cookies such as _ga and _ga_<container-id>. This information is used in aggregated reports to improve the website and educational services.

Google acts as an independent service provider and processes data under its own terms and privacy policy. You can manage analytics consent through available cookie controls and browser settings.

6. Website Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include secure hosting, access controls, encrypted connections, updates, backups, anti-spam tools, and monitoring. No internet transmission or storage system can be guaranteed to be completely secure.

7. Email Communications

We use email to answer inquiries, confirm bookings, provide lesson information, send service-related notices, and respond to support requests. We may send optional educational or promotional communications only where permitted and with an available unsubscribe method. Transactional and service messages may still be sent when necessary to deliver a requested service.

8. How We Use Information

  • To respond to inquiries and communicate with prospective or current students.
  • To book, deliver, personalize, and administer lessons, courses, mock tests, and coaching.
  • To process and document payments through authorized providers.
  • To maintain website security, prevent abuse, and troubleshoot technical issues.
  • To understand site performance and improve our content and services.
  • To keep appropriate business, tax, and legal records.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Contact inquiries are ordinarily retained for up to 24 months after the last communication unless a longer period is needed for an ongoing service, dispute, or legal requirement. Booking, payment, and accounting records may be retained for the period required by applicable law. Analytics data is retained according to the settings of the analytics service. When information is no longer needed, it is deleted, anonymized, or securely archived.

10. Third-Party Services and International Processing

We may use reputable providers for website hosting, security, analytics, email, video conferencing, scheduling, payments, and form delivery. These providers receive only the information reasonably necessary to perform their services and may process data in countries different from yours. Providers may include WordPress and its plugins, Google services such as Analytics, Gmail, Google Meet or Google Workspace, hosting providers, and payment or booking platforms used at the time of purchase.

We do not authorize third parties to use personal information for their own unrelated marketing.

11. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or a copy of personal information we hold about you. You may also withdraw consent where processing is based on consent and object to certain processing. To make a request, email gotcfcanada@gmail.com. We may need to verify your identity before responding.

12. Children’s Privacy

Our services are not directed to children under 16 without the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from a child under 16 without appropriate authorization. If you believe a child has provided information without permission, contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The revised version will be posted on this page with an updated date. Material changes may also be communicated through the website or by email where appropriate.

14. Contact Information

Data contact and business owner: Farid Bouchikhi
Website: https://gotcfcanada.com
Email: gotcfcanada@gmail.com

Legal Information